24/7 HelpIf its critical to your business get peace of mind with our 'Priority Client' support package. Our Senior Engineer and Business Development Manager will visit you and tailor a 'Priorty Client' Service Level Agreement to suit your needs. We charge a low monthly fee for this agreement which includes;
- System Down Priority Support
- 0800 663 663 connects you to one of our engineers
- Job placed in Priority queue
- On-site engineer within 1 hour (if required)
- FREE monthly allowance of Non-Critical Priority Support via our on-line help.
- Discounted rates for:
- System Down Priority Support Calls
- Non-Critical Priority Support over your monthly allowance
- Procurement
- Project Management
- Daily system scan to look for potential issues
- Your own Account Manager for one point of contact
- 6 monthly system audits and recommendation reporting
You know your costs and you know we are keeping and eye on your system….....That’s peace of mind!
Our engineers are some of the best in the industry and we are not just saying that because everyone else does either.